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Implement Salesforce Field Service
FSL-201 Exam

A Technician is onsite where there is no connectivity and is required to capture the customer's signature. What is the appropriate order of operations as the Technician goes back online?

  1. Capture signature, update record, sync device, deliver Service Report.
  2. Deliver Service Report, capture signature, update record, sync device.
  3. Deliver Service Report, update record, sync device, capture signature.
  4. Capture signature, sync device, update record, deliver Service Report.

Answer(s): A



Universal Containers wants to track how much time each Technician is actively working each day. Which two data elements should be captured in order to calculate percentage of time spend actively working.

  1. Technician hours at client location.
  2. Technician work orders completed
  3. Technician hours traveling
  4. Technician hours per day.

Answer(s): A,D



Which two configurations can companies add to brand the Field Service mobile app?

  1. Company logo
  2. Company Colors
  3. Company style sheets
  4. Company address

Answer(s): B



Universal Containers is outsourcing work to a third-party Contractor. This Contractor is committed to working 100 hours per week. How should this be configured in the system?

  1. Create 5 Resources with 20 hours available a week.
  2. Create a Resource with 20 hours available a day.
  3. Create 100 Service Appointments with Contractors as Required Resources.
  4. Create a Capacity-based Resource with 100 hours capacity a week.

Answer(s): D




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dnllin
366 Ans Hypervisor-level software patching is wrong, should be B - Customers are responsible for managing their data (including encryption options) Why there are so many wrong answers?
- UNITED STATES
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dnllin
Q342: Which AWS service or feature for technical assistance is available to a user who has the AWS Basic Support plan? - Ans AWS senior support engineers is wrong. Should be D. Basic Support offers support for account and billing questions and service quota increases. The other plans offer a number of technical support cases with pay-by-the-month pricing and no long-term contracts.
- UNITED STATES
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Dnllin
Which AWS services or features enable users to connect on-premises networks to a VPC? (Choose two.) Answer(s): A,D. D (VPC peering) is wrong. C is correct - AWS Direct Connect. Using AWS Direct Connect, you can establish private connectivity between AWS and your datacenter, office,
- UNITED STATES
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Lin Tzu
QUESTION: 154 - answer (D) - Transit gateway is wrong, should be C & E. Below are the components of the site to site VPN: Customer Gateway: A customer gateway is a physical device or software application on your side of the Site-to-Site VPN connection. Virtual Private Gateway: A virtual private gateway is the VPN concentrator on the AWS side of the Site-to-Site VPN connection. You create a virtual private gateway and attach it to the VPC from which you want to create the Site-to-Site VPN connection.
- Anonymous
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