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  5. FSL-201

Implement Salesforce Field Service
FSL-201 Exam

Universal Containers wants ensure that inventory needed for repair jobs is tracked and managed so Technicians have the material for their jobs. Which two ways should a Consultant recommend tracking these inventory requirements in Salesforce? Choose 2 answers

  1. Products Required for Service Resources
  2. Products Required for Service Appointments
  3. Products Required for Work Order Line Items
  4. Products Required for Work Orders

Answer(s): C,D



What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?

  1. Service Objectives and Work Types
  2. Service Objectives and Work Rules
  3. Service Levels and Work Rules
  4. Service Contracts and Service Levels.

Answer(s): B



When should both the Root Work Order and Root Work Order Line Item fields be added to page layouts?

  1. When a service process dictates that there are two levels in a Work Order Hierarchy and two levels in the Work Order Line Hierarchy. (Parent Work Order can be used)
  2. When a service process dictates that there is a single level in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.
  3. When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.
  4. When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than a single level in the Work Order Line Hierarchy.

Answer(s): C



Universal Containers performs service which may require more than one task on a Work Order. A Consultant has recommended Work Order Line Items to manage the task(s). What should be considered as part of this solution to ensure tasks are dispatched?

  1. Work Order Line Items require a Case for the field technician to perform the work.
  2. All Work Order Line items inherit the required Skills for the associated Asset.
  3. Work Order Line Items require a Service Appointment for a field technician to perform the work.
  4. Scheduled Work Order Line Items have to be completed on a daily basis or rescheduled the end of day.

Answer(s): C




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dnllin
366 Ans Hypervisor-level software patching is wrong, should be B - Customers are responsible for managing their data (including encryption options) Why there are so many wrong answers?
- UNITED STATES
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dnllin
Q342: Which AWS service or feature for technical assistance is available to a user who has the AWS Basic Support plan? - Ans AWS senior support engineers is wrong. Should be D. Basic Support offers support for account and billing questions and service quota increases. The other plans offer a number of technical support cases with pay-by-the-month pricing and no long-term contracts.
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Dnllin
Which AWS services or features enable users to connect on-premises networks to a VPC? (Choose two.) Answer(s): A,D. D (VPC peering) is wrong. C is correct - AWS Direct Connect. Using AWS Direct Connect, you can establish private connectivity between AWS and your datacenter, office,
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Lin Tzu
QUESTION: 154 - answer (D) - Transit gateway is wrong, should be C & E. Below are the components of the site to site VPN: Customer Gateway: A customer gateway is a physical device or software application on your side of the Site-to-Site VPN connection. Virtual Private Gateway: A virtual private gateway is the VPN concentrator on the AWS side of the Site-to-Site VPN connection. You create a virtual private gateway and attach it to the VPC from which you want to create the Site-to-Site VPN connection.
- Anonymous
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