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  5. 700-651

Cisco Collaboration Architecture Sales Essentials
700-651 Exam

Which step is the first in a converged architecture strategy and assessment?

  1. Conduct network assessment based on KPIs.
  2. Identify architecture gaps.
  3. Apply benchmark metrics.
  4. Perform business and technical analysis of infrastructure

Answer(s): D

Explanation:

In order to establish a baseline, Cisco experts begin by conducting a network assessment. During this process, and based on Cisco architecture leading practices and key performance indicators (KPIs), a snapshot-in-time measurement is produced. Further, by applying objective benchmarking metrics to these KPIs, Cisco engineers perform a business and technical analysis of your unique infrastructure, including end-user service requirements and application performance.


Reference:

https://www.cisco.com/c/dam/global/en_in/services/downloads/cisco-converged-architecturestrategy-and-assessment-service-aag.pdf



Which action can increase the bottom line and add value to the customer?

  1. Offer 24 hour TAC support free of charge
  2. Offer a Cisco Software Services contract.
  3. Offer unlimited warranties on all equipment.
  4. Offer a discount for referrals.

Answer(s): B


Reference:

https://blogs.cisco.com/partner/building-your-customer-success-team-much-much-more-than-justgood-customer-support



Which Cisco UCM version provides access to Spark Hybrid functionality?

  1. 10.5 or higher
  2. 11.0
  3. 9.1 or higher
  4. 10.5

Answer(s): A


Reference:

https://www.cisco.com/c/en/us/solutions/collateral/unified-communications/spark-hybridservices/datasheet-c78-736843.html



Which option lists the components of Cisco Spark?

  1. messaging and meeting
  2. messaging, meeting, and collaboration
  3. messaging, meeting and calling
  4. messaging, calling, and collaboration

Answer(s): C

Explanation:

Cisco Spark Services is a subscription-based offer hosted in the Cisco cloud that provides Subscriber access to our end-to-end suite of collaboration software (“Cisco Spark Services”). Cisco Spark Flex Plan is a filexible way to subscribe to Cisco Spark across a variety of deployment models and buying models. Under the Cisco Spark Flex Plan you can choose between Cisco-hosted cloud services and licensed software for on-premises or partner-hosted solutions, and you can mix or filexibly migrate from one deployment or buying model to another under one subscription (“Cisco Spark Flex Plan”). The three core Cisco Spark Services capabilities are messaging, meeting, and calling.


Reference:

https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/Cisco-Spark-Offer-Description.pdf




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