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  5. ADX-201E

Essentials for New Lightning Experience Administrators - Extended
ADX-201E Exam

Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
What should the administrator do to help manage the plan?

  1. Use Flow to automatically create and assign entitlements.
  2. Create a support process for the maintenance plan.
  3. Ensure milestones are in place for the maintenance plan.
  4. Set up and configure entitlement templates.

Answer(s): D

Explanation:

Entitlement templates are a way to automatically create and associate entitlements with products or service contracts. They can help simplify the management of entitlements and ensure that customers receive the correct level of service. Entitlement templates can also be used to define service levels, milestones, and entitlement processes for different types of products or service contracts.



Select power users want the ability to make configuration changes to a specific custom object.
What tool should the administrator assign to the power users to enable this?

  1. View Setup and Configuration
  2. Delegated Administration
  3. Sharing Rule
  4. Modify All Data

Answer(s): B

Explanation:

Delegated Administration is a feature that allows administrators to delegate some administrative tasks to other users without giving them full access to Setup. Delegated administrators can manage users and assign permissions for specific custom objects, tabs, apps, and fields. This can help reduce the workload of the system administrator and empower power users to make configuration changes to a specific custom object



Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.
What should the administrator do to help service reps quickly narrow down the number of articles?

  1. Implement and configure Data Categories.
  2. Delete and remove old Knowledge articles.
  3. Update Knowledge to auto-search the case's subject.
  4. Activate and configure Einstein Search.

Answer(s): A

Explanation:

Data Categories are a way to organize and classify knowledge articles into a hierarchical structure based on topics or criteria. Data Categories can help service reps quickly narrow down the number of articles by filtering or browsing by category. Data Categories can also be used to control the visibility and access of articles for different users or roles.



An administrator is receiving cases that users are getting logged out of Salesforce without notice.
What should the administrator do to address this issue?

  1. Deselect disable session timeout warning popup.
  2. Select force logout on session timeout.
  3. Remove the session timeout settings.
  4. Enable Remember me until logout.

Answer(s): A

Explanation:

Deselecting disable session timeout warning popup enables a warning message to appear before a user's session expires due to inactivity. This gives the user a chance to extend their session or save their work before being logged out. This can help prevent users from being logged out of Salesforce without notice




Lin Tzu
QUESTION: 154 - answer (D) - Transit gateway is wrong, should be C & E. Below are the components of the site to site VPN: Customer Gateway: A customer gateway is a physical device or software application on your side of the Site-to-Site VPN connection. Virtual Private Gateway: A virtual private gateway is the VPN concentrator on the AWS side of the Site-to-Site VPN connection. You create a virtual private gateway and attach it to the VPC from which you want to create the Site-to-Site VPN connection.
- Anonymous
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saritha
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Tzu Lin
What are the benefits of consolidated billing for AWS Cloud services? (Choose two.) Answer(s): C,E C) One bill for multiple accounts E) Custom cost and usage budget creation E seems incorrect, should be A = Volume discounts (Combined usage – You can combine the usage across all accounts in the organization to share the volume pricing discounts)
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- India
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