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Salesforce Certified Experience Cloud Consultant
EXPERIENCE-CLOUD-CONSULTANT Exam

Ursa Major Solar has a customer portal where both customers and employees can log in to view information about the company. The marketing team has created a special design of their lago and company branding for their Platinum customers, and would like the user interface in the portal to reflect that special design when a Platinum Calculator customer is logged in.
Which functionality should the Experience Cloud manager use to achieve this?

  1. Themes
  2. Templates
  3. CMS Connect a
  4. Branding Sets

Answer(s): D



Which two statements regarding data categories are true? Choose 2 answers

  1. Child roles cannot see more data categories than their parent role. If the parent role's visibility /Experience-Cloud-Consultant.html changes, the child role's category visibility is reset to its parent's category visibility.
  2. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
  3. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
  4. Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.

Answer(s): A,B



Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

  1. Salesforce Authenticated Site
  2. Salesforce Unlimited
  3. Customer Community
  4. Platform Portal

Answer(s): C



Northern Trail Qutfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?

  1. Partner Central
  2. Help Center
  3. Customer Account Portal
  4. Customer Service

Answer(s): C




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