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Salesforce Certified Experience Cloud Consultant
EXPERIENCE-CLOUD-CONSULTANT Exam

Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this? Choose 2 answers

  1. Assign external users as approvers on records and create a digital experience for those users.
  2. Assign external users as the co-owners on records and create a digital experience for those users.
  3. Add external users directly to approval queues and create a digital experience for those users.
  4. Assign external users Super User access on records and create a digital experience for those users,

Answer(s): A,C



Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site. How should an administrator embed the chat window in an Experience site?

  1. Add the Embedded Service component to Builder pages.
  2. Create a custom component using the Embedded Service API.
  3. Configure the Embedded Service connector.
  4. Create an Embedded Service quick action.

Answer(s): A



A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it.
What is the most likely cause for this issue?

  1. The experience has not yet been published.
  2. A change set containing the Network needs to be deployed.
  3. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
  4. A custom Experience template needs to be created.

Answer(s): C



By defining roles, permission sets, or profiles, Knowledge article visibility can be controlled by using which functionality?

  1. Data Category Visibility
  2. Content Management
  3. Automatic Topic Assignment
  4. Org-Wide Defaults

Answer(s): A




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