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CompTIA A+ Recertification Exam for Continuing Education
RC0-903 Exam

A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?

  1. Change the screen orientation
  2. Replace the video card
  3. Connect an external monitor
  4. Update the video card drivers

Answer(s): A



Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?

  1. Remove the laptop bezel
  2. Document and label each cable and screw location
  3. Organize the replacement parts
  4. Refer to the manufacturer’s documentation

Answer(s): D



A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following is the MOST likely reason?

  1. Poor paper quality
  2. Incorrect paper size
  3. Defective duplexer
  4. Worn feed rollers

Answer(s): D



A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?

  1. Install the latest drivers from the hardware vendor.
  2. Perform a scan of the drive for file fragmentation.
  3. Run chkdsk on the workstation’s hard drive.
  4. Reformat the drive and reinstall the OS.

Answer(s): B




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90%
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