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  5. 5V0-61.19

Workspace ONE Unified Endpoint Management Specialist
5V0-61.19 Exam

Which Console location should be used to troubleshoot a device?

  1. Monitor > Reports and Analytics > Events > Logs
  2. Groups & Settings > Admin > Device Events
  3. Monitor > Reports and Analytics > Events > Device Events
  4. Groups & Settings > All Settings > Devices & Users > Advanced > Logs

Answer(s): A



A user has completed troubleshooting an on-premises Workspace ONE UEM. Which log level does the system need to be set back to?

  1. Severe
  2. Full Debug
  3. None
  4. Error

Answer(s): D



Which two actions should be taken when the Workspace ONE UEM console is rendering text and diagrams incorrectly? (Choose two.)

  1. Run lisreset.exe and check that the IIS service is running.
  2. Ensure that the Workspace ONE Device Services server has a newer version than the console server.
  3. Reboot the Workspace ONE SQL server.
  4. Check the Workspace ONE UEM DB version to match with the Console server.
  5. Stop all Workspace ONE services except the AirWatch Diagnostic Service.

Answer(s): A,D



Given the following Workspace ONE component process flow for troubleshooting:


What is the correct flow description for the UEM Admin Console?

  1. 1 = Information gathering, 2 = Issue reproduction and data collection, 3 = Issue identified and diagnosed, 4 = Apply a fix. Issue resolved?, 5 = Issue resolution, 6 = Product defect, 7 = R&D version fix
  2. 1= Information gathering, 2 = Issue reproduction and data collection, 3 = Issue identified and diagnosed, 4 = Apply a fix. Issue resolved?, 5 = Issue resolution, 6 = R&D version fix, 7 = Product defect
  3. 1 = Apply a fix. Issue resolved?, 2 = Issue reproduction and data collection, 3 = Information gathering, 4 = Issue identified and diagnosed, 5 = Issue resolution. 6 = Product defect, 7 = R&D version fix
  4. 1 = Apply a fix. Issue resolved? 2 = Issue reproduction and data collection, 3 = Issue identified and diagnosed, 4 = Information gathering, 5 = Issue resolution, 6 = Product defect, 7 = R&D version fix

Answer(s): C




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