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Certified Implementation Specialist - IT Service Management
CIS-ITSM Exam

Given the class structure shown below, which types of CIs will be included in a report run against the cmdb_ci_computer table?

  1. Just CIs defined directly in cmdb_ci_computer
  2. CIs defined directly in cmdb_ci_computer and all parent classes
  3. CIs defined directly in cmdb_ci_computer and all child classes

Answer(s): C



Which field from the configuration item will automatically populate in the Assignment group field of an incident record?

  1. Managed by
  2. Support group
  3. Approval group
  4. Change group

Answer(s): B



Which of the following are defined for a given change model? (Choose three.)

  1. Phase transitions
  2. State model
  3. State transition conditions
  4. Phase model
  5. State transitions

Answer(s): B,C,E



When is a change task for Post Implementation Review created for an unauthorized change?

  1. When the change request moves to Close
  2. When a change manager accepts the change
  3. When the change request moves to a state of Review
  4. When the change request moves to a state of Assess

Answer(s): A




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Mohan Krishna, arevrapu
I need it please sent asap in 2 days
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Dan
Ans to 355 is wrong, pls have a certified to work on the answers again pls
- Anonymous
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dnllin
366 Ans Hypervisor-level software patching is wrong, should be B - Customers are responsible for managing their data (including encryption options) Why there are so many wrong answers?
- UNITED STATES
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dnllin
Q342: Which AWS service or feature for technical assistance is available to a user who has the AWS Basic Support plan? - Ans AWS senior support engineers is wrong. Should be D. Basic Support offers support for account and billing questions and service quota increases. The other plans offer a number of technical support cases with pay-by-the-month pricing and no long-term contracts.
- UNITED STATES
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Dnllin
Which AWS services or features enable users to connect on-premises networks to a VPC? (Choose two.) Answer(s): A,D. D (VPC peering) is wrong. C is correct - AWS Direct Connect. Using AWS Direct Connect, you can establish private connectivity between AWS and your datacenter, office,
- UNITED STATES
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