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Salesforce Certified User Experience Designer
USER-EXPERIENCE-DESIGNER Exam

Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.

Which level of access will the sales rep have to the related account record?

  1. No access
  2. Read/Create/Edit access
  3. Read/Create access
  4. Read-only access

Answer(s): B



A company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.

Which three standard Salesforce objects should be used in this experience?

Choose 3 answers

  1. Property
  2. Lead
  3. Contact
  4. Opportunity
  5. Address

Answer(s): A,B,C



Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.

In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request?

Choose 3 answers

  1. Provide the user with a site map of all the content.
  2. Add links to printable tipsheets or training videos.
  3. Create a just-in-time pop-up content based on new feature rollouts.
  4. Provide access to specific Trailhead or MyTrailhead content.
  5. Add links to a company dictionary or glossary of key terms.

Answer(s): A,C,E



Cloud kicks has identified that its users are having difficulty figuring out where to look on a web pagedue to the number of design elements.

Which three considerations should be made to improve the visual hierarchy of the page?

Choose 3 answers

  1. Grouping proximity and common regions
  2. Scale using relative size to signal importance
  3. Continuity keep alltypeface the same size
  4. Proportion, keep all element a similar size
  5. Color and contract, saturation between the elements

Answer(s): A,B,E




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