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PMI Professional in Business Analysis
PMI-PBA Exam

A company’s management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices.

The business analyst should:

  1. adhere to the project plan to achieve project objectives.
  2. clearly communicate project objectives and attempt to defuse tensions.
  3. delay the application’s deployment until the conflicts have been resolved.
  4. voice user concerns to management and recommend that the project be closed.

Answer(s): B



A business analyst is working with the project manager, company auditors, and project stakeholders to determine whether formal signoff should be required for the project. For which reason would the business analyst recommend formal signoff to the group?

  1. The organization follows an iterative project life cycle.
  2. The project impact is contained within a small department of the company.
  3. Errors in the product could result in financial solvency.
  4. The industry is unregulated.

Answer(s): A



Through user acceptance testing, a software flaw was identified. What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?

  1. Create an interface analysis
  2. Create a Delphi estimation.
  3. Create a functional decomposition.
  4. Create a fishbone diagram.

Answer(s): D


Reference:

http://www.itqb.org/sites/default/files/glossary/ISTQB_glossary_CTELITP_v3.01%28EN%29.pdf



A national company with offices in every state in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result.

Which is the best technique to gather information from employees regarding their satisfaction with the solution?

  1. Survey
  2. Organization modeling
  3. Focus groups
  4. Interface analysis

Answer(s): A




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