Selling HP Imaging and Printing Supplies - Exam
HP2-B110 Exam

QUESTION: 1
What are the components of Laser cartridges? (Select three.)

A. Imaging drum
B. Laser diode
C. Pick-up roller
D. Charging roller
E. Cleaning blade
F. Fuser

Answer(s): A, D, E
QUESTION: 2
Which laser-supplies product offers the highest number of printable pages?

A. EU cartridge packs
B. E cartridge packs
C. A cartridge packs
D. XD cartridge packs

Answer(s): D
QUESTION: 3
Approximately what percent of the HP printers imaging system is contained in the HP laserJet
All- in-One print cartridge?

A. 70%
B. 50%
C. 90%
D. 30%

Answer(s): A
QUESTION: 4
Why should you look after a loyal customer?

A. They tend to be more faithful to one resel er.
B. They spend the most money.
C. They tend to be more demanding.
D. They are willing to sacrifice quality for an attractive price.

Answer(s): A
QUESTION: 5
What is the name of the HP print cartridge return and recycle program?

A. HP Environmental Care Pack